Product operations is a new job title. How does it aid the effective scaling of modern product management organizations? Product operations, like design ops, emerged out of a need to streamline a scaling function in the last five years. It specifies, communicates, supports, and enhances critical standardized operations like communication, planning procedures, team meetings, and training.
We’ll explain what PALARINO PARTNERS provide and how it fits into product teams, then discuss some of my learnings from the past experiences, including:
How it’s become a critical component for growing effective product teams
At PALARINO PARTNERS, our product teams typically include a product manager, designer, engineering manager, and engineers. Spotify, Atlassian, and Airbnb are just a few examples of other tech companies that operate in this manner.
As the new york product manager are increasingly being asked to undertake additional jobs, perform extensive data analysis, and plan with competing agendas in software product development. Strategic thinking, user research, product prioritizing / backlog trimming, data analysis, and communication are all abilities that product managers employ frequently.
Most significantly, great product managers devote time to product discovery, which is the process of iterating and validating new ideas with real consumers. Over the years, We’ve seen the product management team strengthen their abilities in these areas and grow positively, as product operations managers play a vital role in their arsenal.
Product operations hold product teams accountable for their results and ensure that the product organization is set up to scale consistently and with minimal friction.
Engineering, design, and product team communication/announcements / reinforcing process, policies, and practices are the primary responsibilities of product operations.
Templates, guidelines, how-to references, and resources are all updated. (The product operations person should have access to these and should be able to point people to the most recent versions.)
Creating and sustaining a product manager continuing education program assisting with onboarding. Information about product management best practices was researched and organized.
Product ops have become increasingly crucial as PALARINO PARTNERS has expanded in size, automating and holding our team accountable for the duties of product managers.
However, Product ops focused on assisting employees in the product organization and their relevant cross-functional stakeholders to deliver products that matter to the company.
While the idea of scaling a product organization is not unique, many businesses still struggle to develop their product management teams to the point where they are productive at each stage of growth. Product operations will continue to grow and become more significant. As the needs of large businesses change, the best practices that product ops experts rely on will adapt and mature.
There is a bunch of room to enhance the rigor of this function, just as there is with other parts (DevOps or design ops), to match the complex needs of product teams evolving in their practice. For example, if a company has trouble organizing and finding information that product managers need frequently, it could signify that a product ops person would be beneficial.
Because our role goes much beyond that of an administrator, we believe that firms should invest in product operations professionals to support product managers as their organizations evolve appropriately. We need to lower product management’s cognitive load, make it easier for product teams to work together, and develop a cadence and culture around best practices.
A product operations team’s primary goal is to help the product team make it easier to deliver exceptional products. When your product team has fewer people, they should multitask and own the areas. However, as the squad grows, they begin to face these issues firsthand.
When deciding whether your product team needs to hire someone for product ops, here’s a handy list of questions to ask yourself.
However, if you have any of the concerns outlined above, it’s time to think about developing a product operations role or even a product operations team. However, before you go through any of the growing pains mentioned above, you might want to think about adding a product operations function to help your team be more productive.
The PALARINO PARTNERS help you to get the best Product Ops. So, what signs to look for to determine when to begin product operations, how to build a case, who and how to employ, where to focus, and what your next steps are all topics you can answer from our team. If product operations are something you’re interested in, it’s a great option to start.
Dane Palarino is the founder of Palarino Partners; the leading Product Management Recruiting Agency for software companies. He’s best known for his specialization in top headhunting talent for some of the world’s most innovative and fastest-growing brands within the software industry. Dane has been featured in Forbes, Monster.com, and Under30CEO and named “50 Most Valuable Brands of 2020” by The Silicon Review.
View all Posts